Incident/Accident Investigation
Unplanned Costs.
Workplace incidents and accidents can have serious impacts on business operations. Besides the first and foremost concern of worker health and well being incidents/accidents can result in:
- Productivity/schedule loss
- Lost time, additional wages
- Decreased employee morale
- Process/work shutdowns
- Legislative orders and fines
- Damage to equipment, tools, materials
- Legal costs
- Investigation time
- Corrective action development and implementation
- Loss of business
- Loss of reputation
Investigate Efficiently. Resolve Quickly.
PHH ARC's qualified and trained investigators can help you efficiently investigate incidents/accidents and determine the underlying or "root" causes of the event. From there, we can recommend effective, but practical solutions to assist in preventing the situation from reoccurring.
Our investigate services focus on working with your employees to ensure an unbiased, systematic and comprehensive approach is maintained throughout the process. Our typical strategy includes:
- Incident scene management
- Information gathering and site investigation (including photographs, videography, measurements etc.)
- Witness interviews
- Documentation gathering, review and analysis
- Safety management system evaluation
- Causal analysis
- Corrective action development
- Reporting
- Debrief and review
- Risk communication to affected parties
Concise, Easy to Read Reports.
At the conclusion of the investigation process we will prepare a thorough report that, at your discretion, can be explained to your internal stakeholders (debrief).
Our incident/accident investigation reports contain detailed findings and always include recommendations for corrective actions that are practical and custom to suit your needs, the situation and business operations.
Additional Services.
Clients have the option to further engage us to assist in the implementation of the suggested corrective solutions. PHH ARC is able to identify the most appropriate and specific measures to prevent further occurrence of incidents/accidents, including, but not limited to:
- Documentation development (policies, programs/plans, procedures etc.)
- Air quality testing/monitoring
- Substitution, engineering, administrative, personal protective equipment options
- Health and safety system management components
- Worker education and training
Additional Services.
Want to train your internal staff to conduct effective investigations? Our comprehensive Accident/Incident Investigation training course is delivered by qualified instructors who are experienced in industry-accepted investigation techniques.
Our course is comprised of both classroom time to go over accident theories and investigation techniques as well as group participant exercises and practical, hands on investigation scenarios to improve your investigation skills.
This course covers:
- Applicable legislation and industry-accepted standards
- Roles and responsibilities
- Keys to investigation success
- The investigation process and techniques
- Causal analysis
- Report writing
- Debriefing, review and risk communications
- Practical sessions
Click here for course and registration information.
